What is SMED?
SMED
(Single-Minute Exchange of Dies) is a system for dramatically reducing the time
it takes [The Big Idea – Changeover times
can be dramatically reduced – in many cases to less than 10 minutes. Each element of the changeover is analyzed to see if it
can be eliminated, moved, simplified, or streamlined.], to complete
equipment changeovers. The essence of the SMED system is to convert as many
changeover steps as possible to “external” (performed while the equipment is
running), and to simplify and streamline the remaining steps. The name
Single-Minute Exchange of Dies comes from the goal of reducing changeover times
to the “single” digits (i.e. less than 10 minutes).
A successful
SMED program will have the following benefits:
Lower manufacturing cost (faster
changeovers mean less equipment down time)
Smaller lot sizes (faster changeovers
enable more frequent product changes)
Improved responsiveness to customer
demand (smaller lot sizes enable more flexible scheduling)
Lower inventory levels (smaller lot
sizes result in lower inventory levels)
Smoother startups (standardized changeover
processes improve consistency and quality)
Basics of SMED
SMED was
developed by Shigeo Shingo, a Japanese Industrial
Engineer who was extraordinarily successful in helping companies
dramatically reduce their changeover times. His pioneering work led to
documented reductions in changeover times averaging 94% (e.g. from 90 minutes
to less than 5 minutes) across a wide range of companies.
Changeover times
that improve by a factor of 20 may be hard to imagine, but consider the simple
example of changing a tire:
For many people, changing a single
tire can easily take 15 minutes.
For a NASCAR pit crew, changing four tires
takes less than 15 seconds.
Many techniques
used by NASCAR pit crews (performing as many steps as possible before the pit
stop begins; using a coordinated team to perform multiple steps in parallel;
creating a standardized and highly optimized process) are also used in SMED. In
fact the journey from a 15 minute tire changeover to a 15 second tire
changeover can be considered a SMED journey.
In SMED,
changeovers are made up of steps that are termed “elements”. There are two
types of elements:
Internal Elements (elements that must
be completed while the equipment is stopped)
External Elements (elements that can be
completed while the equipment is running)
The SMED process
focuses on making as many elements as possible external, and simplifying and
streamlining all elements.
The SMED system
has three major phases as shown above.
These phases are
performed in sequence and the entire sequence can be iterated (repeated).
Implementing SMED – a Simplified Roadmap
An excellent way
to learn more about SMED is to walk through an implementation example. This
section provides a step-by-step roadmap for a simple and practical SMED
implementation.
Before Starting
Virtually every
manufacturing company that performs changeovers can benefit from SMED. That
does not mean, however, that SMED should be the first priority. In the real
world, companies have finite resources, and those resources should be directed
to where they will generate the best return.
So what should
be the first priority? For most companies, the first priority should be ensuring
that there is a clear understanding of where productive time is being lost, and
that decisions on improvement initiatives are made based on hard data. That
means putting a system in place to collect and analyze manufacturing
performance data.
The de facto
“gold” standard for manufacturing performance data is measuring OEE (Overall
Equipment Effectiveness) with an additional breakdown of OEE loss categories
into the Six Big Losses and a detailed breakdown of OEE Availability losses
into Down Time Reason Codes (including codes for tracking changeover time).
Once a system
for measuring manufacturing performance is in place collect data for at least
two weeks to gain a clear picture of where productive time is being lost.
If changeovers represent a significant
percentage of lost productive time (e.g. at least 20%) consider proceeding with
a SMED program.
Otherwise, consider first focusing on
a TPM (Total Productive Maintenance) program.
Step One – Identify Pilot Area
In this step,
the target area for the pilot SMED program is selected. The ideal equipment
will have the following characteristics:
The changeover is long enough to have
significant room for improvement, but not too long as to be overwhelming in
scope (e.g. a one hour changeover presents a good balance).
There is large variation in
changeover times (e.g. changeover times range from one to three hours).
There are multiple opportunities to
perform the changeover each week (so proposed improvements can be quickly
tested).
Employees familiar with the equipment
(operators, maintenance personnel, quality assurance, and supervisors) are
engaged and motivated.
The equipment is a constraint/bottleneck –
thus improvements will bring immediate benefits. If constraint equipment is
selected, minimize the potential risk by building temporary stock and otherwise
ensuring that unanticipated down time can be tolerated.
In order to
create a wide base of support for the SMED project, include the full spectrum
of associated employees in the selection process, and work hard to create a
consensus within the team as to the target equipment choice.
Once the target
equipment has been selected, record a baseline time for the changeover.
Changeover time should be measured as the time between production of the last
good part (at full speed) and production of the first good part (at full
speed). Be cognizant of the “Hawthorne Effect”; changeover times may
temporarily improve as a simple result of observing the process. When possible,
use prior data to baseline the changeover time.
Step Two – Identify Elements
In this step,
the team works together to identify all of the elements of the changeover. The
most effective way of doing this is to videotape the entire changeover and then
work from the videotape to create an ordered list of elements, each of which
includes:
Description (what work is performed)
Cost in Time (how long the element
takes to complete)
Some useful tips
for this step:
A typical changeover will result in
30 to 50 elements being documented.
A fast method of capturing elements
is to create a series of post-it notes that are stuck to a wall in the order in
which they are performed during the changeover.
Be sure to capture both “human”
elements (elements where the operator is doing something) and “equipment” elements
(elements where the equipment is doing something). As discussed later, the
human elements are usually easiest to optimize.
While videotaping the changeover have
several observers taking notes. Sometimes the observers will notice things that
are missed on the videotape.
Only observe – let the changeover
take its normal course.
The deliverable
from this step should be a complete list of changeover elements, each with a
description and time “cost”.
Step Three – Separate External Elements
In this step, elements
of the changeover process that can be performed with little or no change while
the equipment is running are identified and moved “external” to the changeover
(i.e. performed before or after the changeover). It is not unusual for
changeover times to be cut nearly in half with this step alone.
For each element
the team should ask the following question: Can this element, as currently
performed or with minimal change, be completed while the equipment is running?
If the answer is
yes, categorize the element as external and move it before or after the
changeover, as appropriate.
Examples of
candidate elements for such treatment include:
Retrieval of parts, tools, materials,
and/or instructions.
Inspection of parts, tools, and/or
materials.
Cleaning tasks that can be performed
while the process is running.
Quality checks for the last
production run.
The deliverable
from this step should be an updated list of changeover elements, split into
three parts: External Elements (Before Changeover), Internal Elements (During
Changeover), and External Elements (After Changeover).
Step Four – Convert Internal Elements to External
In this step,
the current changeover process is carefully examined, with the goal of
converting as many internal elements to external as possible.
For each
internal element, the team should ask the following questions: If there was a
way to make this element external, what would it be? How could we do it?
This will result
in a list of elements that are candidates for further action. This list should
be prioritized so the most promising candidates are acted on first.
Fundamentally, this comes down to performing a cost/benefit analysis for each
candidate element:
Cost as measured by the materials and
labor needed to make the necessary changes.
Benefit as measured by the time that
will be eliminated from the changeover.
Once the list has been prioritized work can begin on making the necessary
changes.
Examples of
techniques that can be used to convert internal elements to external are:
Prepare parts in advance (e.g.
preheat dies in advance of the changeover)
Use duplicate jigs (e.g. perform
alignment and other adjustments in advance of the changeover)
Modularize equipment (e.g. replace a
printer instead of adjusting the print head so the printer can be configured
for a new part number in advance of the changeover)
Modify equipment (e.g. add guarding
to enable safe cleaning while the process is running)
The deliverable
from this step should be an updated list of changeover elements, with fewer
internal elements, and additional external elements (performed before or after
the changeover).
Step Five – Streamline Remaining Elements
In this step,
the remaining elements are reviewed with an eye towards streamlining and
simplifying so they can be completed in less time. First priority should be
given to internal elements to support the primary goal of shortening the
changeover time.
For each
element, the team should ask the following questions: How can this element be
completed in less time? How can we simplify this element?
As in the
previous step a simple cost/benefit analysis should be used to prioritize
action on elements.
Examples of
techniques that can be used to streamline elements are:
Eliminate bolts (e.g. use quick
release mechanisms or other types of functional clamps)
Eliminate adjustments (e.g. use
standardized numerical settings; convert adjustments to multiple fixed
settings; use visible centerlines; use shims to standardize die size)
Eliminate motion (e.g. reorganize the
work space)
Eliminate waiting (e.g. make first
article inspection a high priority for QA)
Standardize hardware (e.g. so fewer
tools are needed)
Create parallel operations (e.g. note
that with multiple operators working on the same equipment close attention must
be paid to potential safety issues)
Mechanize (normally this is
considered a last resort)
The deliverable
from this step should be a set of updated work instructions for the changeover
(i.e. creating standardized work) and a significantly faster changeover time!
Accelerate Progress
– Focus on People First
When
implementing SMED it is helpful to recognize that there are two broad
categories of improvement:
Human (achieved through preparation
and organization)
Technical (achieved through
engineering)
Experience has
taught that the human elements are typically much faster and less expensive to
improve then the technical elements. In other words, the quick wins are usually
with the human elements. Avoid the temptation, especially with technically
proficient teams, to over-focus on technical elements. Instead, focus first on
the human elements.
The following
chart illustrates this principle, showing example areas of opportunity for SMED
projects.
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